Monday, December 4, 2017

The Monthly “Dot Connections”: Balance the Opposite Forces to Drive Digital Transformation. Dec. 2017

There are multiple viewpoints to understand digital, and there is no one size fits all formula for digital transformation.




The effects of an increasingly digitalized world are now reaching into every corner of businesses and every aspect of organizations. There are many views to understand digitalization, and there is no one size fits all formula to pursue it. Each organization just has to connect the dots, "walk the talk," and explore their own way, start creating their own strategy and build their own differentiated business competency, balance the opposite forces, and “integrated whole,” to get digital ready.  

  Balance the Opposite Forces to Drive Digital Transformation



The “Push & Pull” Forces of Digital Transformation?  Digital is fluid, digital is also complex. It becomes complex if things do interact, particularly in the case of "nonlinear" interaction, interdependent relationships, and hyper-connected business association. You can't separate things properly, and often you cannot predict the actual effect of interaction straightforwardly. Therefore, running a high-performance digital business is no longer a single dimensional effort to applying the cool technologies or focus on short-term profitability only, but a multidimensional pursuit to embed digital into core business processes and build differentiated business capability. It is about how to leverage the “push & pull” business forces to adapt to changes and orchestrate a full-fledged digital transformation
Transactional vs. Transformational Digital Competency Forward-looking organizations are on the journey of digital transformation, to become more nimble, innovative and customer-centric and achieve a high-performance business result consistently. To reach the digital vision, businesses have to build the healthy digital capability portfolio with the balance of transactional capabilities for “keeping the lights on,” and the transformative capabilities for lifting the organization to the upper level of maturity. The cohesive set of business capabilities is built into the digital competency of the organization for gaining the long-term business advantage.
Innovation vs. Rules  Innovation is to transform novel ideas and achieve its business value. Innovation is doing something better than it currently is. Hence, it requires a sound and competent understanding of what is currently being done. Innovation is not serendipity, it's a mindset, a process, and the strategic business capability nowadays. From innovation management perspective, should innovators break rules, or does innovation need rules, and how to improve manage innovation effortlessly and improve its success rate?
Critical Thinking vs. Creative Thinking in Workplace Both critical thinking and creative thinking are vital in a workplace. These skills hand in hand help drive the growth of an organization and its employees as well as enable effectiveness (doing the right things or framing the right questions) efficiency (doing things right) and agility (ability to adapt to the changes) in solving problems and making decisions.

Leading Indicator vs. Lagging Indicator As Drucker well pointed out: “You can only manage what you're measured.” Benchmarking and measuring are both science and art. There are many practical metrics and KPIs, but not every metric is created equal. The concept of leading and lagging indicators, as applied to the Balanced Scorecard, relies on an understanding of the cause-effect relationships between KPIs in the different perspectives. But what’re the differences between leading indicators vs. lagging indicators?
The “Future of CIO” Blog has reached 2 million page views with about #4300th blog posting in 59+ different categories of leadership, management, strategy, digitalization, change/talent, etc. The content richness is not for its own sake, but to convey the vision and share the wisdom. Blogging is not about writing, but about thinking and innovating the new ideas; it’s not just about WHAT to say, but about WHY to say, and HOW to say it. It reflects the color and shade of your thought patterns, and it indicates the peaks and curves of your thinking waves. Unlike pure entertainment, quality and professional content takes time for digesting, contemplation and engaging, and therefore, it takes time to attract the "hungry minds" and the "deep souls." It’s the journey to amplify diverse voices and deepen digital footprints, and it's the way to harness your innovative spirit.

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